A bereavement specialist has been recruited to help the devastated families in Ayr Cemetery.
The national charity is set to provide expert support to funeral directors.
They are committed to meeting families in person in Ayr and offering counseling by phone and online.
Council leader Martin Dowey also promised Ayrshire Live that he would meet heartbroken parents individually to offer his support.
In a statement today, Cllr Dowey said tackling the water seepage crisis was a priority.
And the Tory politician has pledged to speak with the families about their reburial needs.
But families say the apologies are “too little, too late”.
Cllr Dowey told Ayrshire Live: ‘I will personally meet any families who are unhappy, and if any of them feel the need to speak to someone.
126 graves were confirmed underwater earlier this month.
Families have been told the horrific news that loved ones will have to be exhumed as part of the painstaking work to drain water and refill underground chambers after water problems were discovered.
Councilor Dowey added: ‘I have written to families with loved ones affected by the water issues at Ayr Cemetery Extension to apologize for the current situation.
“I can’t begin to imagine what they are going through, and I wanted to let them know that solving the problem is a priority.
The Ayrshire Live app is available to download now.
Get all the local news in your area – plus features, football news and the latest on the coronavirus crisis – at your fingertips 24/7.
The free download features the latest breaking news and exclusive stories while you can customize your page with the sections that interest you.
The Ayrshire Live app is available to download now from iOS and android.
Cllr Dowey says the council will do “everything we can to accommodate their wishes”, regarding reburials.
Families in Troon will also receive a letter after it was confirmed that 39 graves may be affected by the same “water issues”.
Cllr Dowey insists ‘lessons have been learned’ after the Ayr crisis which led to families blasting council leaders and threatening legal action.
He added: “We are in contact with families with loved ones in rooms at Troon Cemetery. I would like to reassure these families that lessons have been learned and we are focusing on their needs as we work. to address any issues discovered there as well.”
Don’t miss the latest Ayrshire titles –sign up for our free daily newsletter here
